Forum Discussion
Expiration date bug for Legacy Pay As You Go?
I've had a back-up T-Mobile Legacy Pay As You Go with Gold Rewards account for more than a decade. Early this year, in 3rd week of January 2021, I refilled another $10. After refilling, I saw the e...
it’s been almost 2 weeks.
they still haven’t updated my expiration date on my paygo account.
they did add a note to my account, which any rep can see, noting that my expiration date should be december 2022.
so we’ll see how that actually plays out if this crap isn’t fixed by March.
I asked the phone rep if they are actually able to override the expiration date if this isn’t fixed by March, and the rep said yes they can.
I will call again one of these days and ask again if they can override.
I think these phone reps don’t really know wtf they’re talking about
