Forum Discussion
Extremely long (multiple hours) hold times during the past week --- why?
Situation Long hold times -- hours -- for customer service started recently. Even a requested "warm transfer" to an expert for a particular technical question placed me on hold for another ninety m...
Exactly they don't want people to be able to cancel their accounts it's should be illegal. I can't believe how corporate companies are. Wish we could go back in time and fight to get more laws to protect against these evil entities. My line doesn't even work been on hold an hour because you can't cancel online. There are so many sites you can cancel online there is no reason but to make it hard.
