Forum Discussion
Fraudulent Sale of My SIM card
They most likely will not appropriately secure your account until you incur irreparable financial damage like myself but attempt to require a sim card lock which can only be unlocked from within their "Fraud Department". Short of having that specific safeguard, you will be susceptible to being hacked by an insider. Because the individual had the ability to bypass my 12 digit passcode and 2 security questions no one on earth knows besidemyself, it is evident an employee of Tmobile was either the hacker or at the very least an accomplice. The level of authority this person had was not high enough to manipulate the "Fraud Departments" system which would have enabled them to acquire a new sim under the guise of being me. Once that lock was established, the insider could only shut my sim card off by claiming it was lost, but was not able to convince the Fraud Department that they were me and be issued a new sim. I hope I have been of some assistance. Please inform other's who are vunerable as well.
-J
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On Fri, Oct 4, 2019 at 7:39 PM, magenta2938651<no-reply@t-mobile.com> wrote:
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Fraudulent Sale of My SIM card
reply from magenta2938651 in Account & services - View the full discussion
Hello, why don't you tell us all what security precautions you have negotiated with T Mobile so we can all try to get them too?
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