Forum Discussion
Group texts won't send
I'm having an intermittent problem where I can't send some group texts, even in an already-existing string. It just spins and never sends. It seems to be more of an issue with longer (but not exorbitantly long) messages. For example, today it wouldn't send a two-paragraph message, but then it successfully sent the shorter one I created in the same text string immediately afterward. Similarly, it wouldn't send a several-paragraph message to three people, but it would let me send the same message to them individually.
When this happens, it’s affects the same messages both in the Samsung messages app on my phone and in the Windows Phone Link app--and it used to happen when I also tried Google Messages--so it’s not an app issue; it’s likely something with T-Mobile.
I was having the same problem about a month ago, then it improved. Now it's begun again. Help! I need to send group texts for a variety of reasons, and this is a real problem.
CatParty wrote:
fireguy_6364 wrote:
was your phone purchased from TMO or brought over from V?
Thanks for getting back fireguy - I brought it over from V
so one thing many have ran into (especially with V) is they’ll release your number but some of your info is still in their system. could have sworn it had something to do with texts history or something in their system..anywho..it basically confuses both carriers systems since its not overly sure whos its supposed to be sent though..not saying this is in fact your issue but its also not unheard of..usually V would need to dig into their system and clear anything that has your number linked to it. normally iit can take upwards of a week+ if issues are ran into for your number to be transferred..your past this so if it isnt the APN settings needing changed around then you might look towards V and see if your info is stuck over there.
the 60 day deal is like TMOs 40 day..you join TMO and your phone gets locked to them for 40 days..after that its usually auto unlocked…
also contact TMO and make sure your phones info is in their system..usually if you bring in a BYOD from another carrier the info added is not all there..you’ll need to contact TMO and have them add in the correct info. helps with unlocks etc down the road
elizard wrote:
@Keyser Okay I did the same thing. I called and told them the issue and asked them to refresh my network settings. They did and now group texting works! Thanks for the tip!
For anyone else that needs to call, it only took about 10 minutes. When they did the reset the call to them hangs up. Per their instructions you need to restart your phone and wait for their call back. Then they ask you to test group texting again. At least this is how it worked for me.
¡Buena suerte!Thank you so much for reporting this in this thread. This just happened to me in the last two days and it was driving me nuts and it also fixed it for me.
I have had this issue for a year now on my Samsung S22 Ultra. The only way it works is to keep switching between Wi-Fi and Data. I tried google msg, Samsung msg,… Issue is on all. The only thing I haven't tried yet is switching to eSIM. I have the physical sim card. Does anyone with issue using eSIM?
