Forum Discussion
Group texts won't send
I'm having an intermittent problem where I can't send some group texts, even in an already-existing string. It just spins and never sends. It seems to be more of an issue with longer (but not exorbitantly long) messages. For example, today it wouldn't send a two-paragraph message, but then it successfully sent the shorter one I created in the same text string immediately afterward. Similarly, it wouldn't send a several-paragraph message to three people, but it would let me send the same message to them individually.
When this happens, it’s affects the same messages both in the Samsung messages app on my phone and in the Windows Phone Link app--and it used to happen when I also tried Google Messages--so it’s not an app issue; it’s likely something with T-Mobile.
I was having the same problem about a month ago, then it improved. Now it's begun again. Help! I need to send group texts for a variety of reasons, and this is a real problem.
- JasonEagleHasLaNewbie Caller
marjaneh19 wrote:
I have had this issue for a year now on my Samsung S22 Ultra. The only way it works is to keep switching between Wi-Fi and Data. I tried google msg, Samsung msg,… Issue is on all. The only thing I haven't tried yet is switching to eSIM. I have the physical sim card. Does anyone with issue using eSIM?
Did you try the fix in the messages just prior to yours? Call T-mobile and have them refresh your device on the network. Tell them you read in the forum here that it is the fix working for others. I did yesterday and it worked for me.
- marjaneh19Newbie Caller
I have had this issue for a year now on my Samsung S22 Ultra. The only way it works is to keep switching between Wi-Fi and Data. I tried google msg, Samsung msg,… Issue is on all. The only thing I haven't tried yet is switching to eSIM. I have the physical sim card. Does anyone with issue using eSIM?
- JasonEagleHasLaNewbie Caller
elizard wrote:
@Keyser Okay I did the same thing. I called and told them the issue and asked them to refresh my network settings. They did and now group texting works! Thanks for the tip!
For anyone else that needs to call, it only took about 10 minutes. When they did the reset the call to them hangs up. Per their instructions you need to restart your phone and wait for their call back. Then they ask you to test group texting again. At least this is how it worked for me.
¡Buena suerte!Thank you so much for reporting this in this thread. This just happened to me in the last two days and it was driving me nuts and it also fixed it for me.
- elizardRoaming Rookie
@Keyser Okay I did the same thing. I called and told them the issue and asked them to refresh my network settings. They did and now group texting works! Thanks for the tip!
For anyone else that needs to call, it only took about 10 minutes. When they did the reset the call to them hangs up. Per their instructions you need to restart your phone and wait for their call back. Then they ask you to test group texting again. At least this is how it worked for me.
¡Buena suerte! - KeyserNewbie Caller
Update - I just got off the phone with T-Mobile. They reset/refreshed me to the network and my group text worked!
- KeyserNewbie Caller
Same as above, just started a couple days ago for me using Samsung Galaxy S20FE and Samsung messaging. No one in my group text strings see my messages any longer. Looks fine on my end - message sent time stamp but they see nothing. One on one individual texts are fine. My phone was purchased directly from T-Mobile. So frustrating...
- elizardRoaming Rookie
This also just started happening to me a few days ago. Galaxy S22 Ultra. I use Google Messages and I've tried clearing app cache, tried switching to Samsung Messages, restarted the phone numerous times, and nothing has worked so far. Individual messages work just fine but any of my replies or sends to group messages do not work. The other strange thing I've seen is, I also use the Google Messages Chrome browser plugin in Windows and when I send stuff to a group messages from the phone or the browser, my sends show up on my phone and in the browser, but they still never go out to anyone in the group. This is why I feel it's a T-Mobile issue, because the messages are going somewhere, but just not getting sent to the recipients in a group text.
- Michael35NYRNewbie Caller
This just started happening to me yesterday. I was/still am receiving my group messages but my replies aren't going through to them. I'm using a Samsung s24 ultra that I purchased from Samsung back in January and it's worked fine up until Friday 5/31/24
- AlphaRAM01Newbie Caller
I bought my phone from Samsung but it was for US Cellular because they're out of the ultra phones with high memory so I bought one from US Cellular from Samsung it's been working fine up until recently about 6 months ago I could no longer send a receive in one particular group I have since made sure that all of the appropriate changes were made on my phone to access the T-Mobile network.
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