How do i get US based support?

Also, if you look at the pictures they have of their staff in the U.S its the same 6 people in all pictures if you look around.  They say they are customer focused and bla bla bla and they won awards for it.  Well I highly doubt that.  They may have won awards in the past for customer support but not anymore.  T-Mobile should get out of the U.S and move to the Philippines with their service.  I mean if they are too cheap to pay U.S salaries why should we stay with them?  Just to get even more pissed off after a long work day having to deal with Timothy or Cynthia who has an accent thicker .  Each time I call and demand they give me their real name not this fake pretending crap.  Its so stupid.  I mean seriously T-Mobile thinks we are that dumb to believe that Robert Reagan(I spoke to one of those too) from customer support who cant pronounce my name Bob is in america.  the company that is.