Forum Discussion
How to Activate Google Play TMobile Billing Online
I've navigated all over this website and I still cannot find a way to activate the tmobile billing option for Google play for my daughter's number. Can someone please provide me with the link?
- joss_saenzNetwork Novice
i have a issue using t mobile us billing i want to purchase 26 dollars on a game and i click on the price than i click to enable t mobile us u have to accept and term condition and it took an hour to load and it loading and plus i didnt wanna accept there terms it give me a error like contact us remove the hold of your account or something i need sum help with this
- AndrewNewbie Caller
tmo_mike_c wrote:
Do you get an error when you try to buy something? If so, what's the error?
A message saying: Payment unsucessful…..
I have Magenta Business account with $80 limited per line. T-mobile allowed me to do refund but I can't buy any more item after I refunded. I already activated auto pay for my account.
“MAGENTA® FOR BUSINESS
Our signature unlimited business phone plan — as low as $30/line with AutoPay for 8 lines or more.”
Can buy only one time per month?
Please if help me! - tmo_mike_cModerador
Do you get an error when you try to buy something? If so, what's the error?
- AndrewNewbie Caller
Hello, I bought a wrong item for $79 on Google Play then I refunded it. However, I can't buy anymore items. Are there anyway to change it?
- joeynnejNewbie Caller
I am having the same issue after changing my account to Military Magenta. I don't have Netflix on us, I tried removing family allowances and then adding a limit. These are the steps i am following 1. Going to Google play account 2. Click on menu(=) 3. Click on payment methods 4. Clicked on use t-mobile us billing. 6. Enable 7. sending account verification text to t-mobile-us 8. Error: you are unable to charge this purchase to your T-mobile account due to settings on your account. Please contact your primary account holder to modify your settings. [OR-DVASA2-02] and [OR-DRPSA2-01]
I'm not purchasing anything I'm just trying to add as payment method. I am also the Primary Account holder. I called customer service and it was temporarily "fixed" worked for me to add as payment method but still unable to make any purchases. My service is horrible now, my phone keeps saying no mobile network when I try to call my husband who's is on the same plan as me. When he tries to call me it goes straight to voice-mail my phone doesn't even ring. I really need help. Also I have the S20 so it can't be a phone issue.
Sorry for the rant. Thanks for any help. I just need some ideas on how to correct this.
- carmen745Newbie Caller
This is actually super helpful information!! I was wondering the same thing, as suddenly I couldn't pay for anything using my tmo account. I didn't know about the netflix, family allowances thing and it totally answers the question. I just wanted to say thanks for saving me a long call to customer service for this! I have Netflix on us and now I know!!!
- tidbitsSpectrum Specialist
magenta3589883 wrote:
Hello, I'm having this same issue as well. Except when I try to choose charge to my T-Mobile account, it says, "not eligible". I used to be able to charge Google Play Store subscriptions to my account but suddenly I am no longer able to and without explanation.
Gracias
Did you turn on Netflix on Us? If you did then it disables bill to account for the Play Store.
- tmo_marissaConnection Curator
Hey there! I'm sorry to read that the steps didn't work -- I wanted to check in and see if by any chance you have Family Allowances on your account, either individually or because you're participating in Netflix On Us? At this time, carrier billing can't be utilized in conjunction with Family Allowances, which is a standalone service and also a part of the Netflix On Us promo -- so if those things are active on your account, then you'd need to set up a credit or debit card payment method for Play Store purchases.
- magenta4094400Newbie Caller
Hello.... im having this same issue. Ive tried the steps listed but the same error appears.
- magenta3589883Newbie Caller
Hello, I'm having this same issue as well. Except when I try to choose charge to my T-Mobile account, it says, "not eligible". I used to be able to charge Google Play Store subscriptions to my account but suddenly I am no longer able to and without explanation.
Gracias
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