Forum Discussion
In-Store Representative Lied to Make Us Sign Up, T-Mobile Support Won't Make It Right
We were made to sign-up under false pretenses that we would be receiving a 20% monthly discount ($34) for the Magenta MAX plan from an in-store representative. He claimed it was for friends and famil...
I sought some council, and it seems to be Negligent Misrepresentation (Innocent Misreprestation at best), and we will likely seek bill creditation of $34 per month as the contract stipulated or a no-fault canceling of our contract with all fees paid for by T-Mobile.
BEWARE of any promises made by T-Mobile! They cannot be trusted. Make sure to have all deals done in writing if you are at the store!
I have not been with tmobile for 1 month yet and I am experiencing this EXACT PROBLEM. Why are these associates so comfortable doing this? My bill is ridiculously high. None of the credits promised are being reflected. I will have visited this store every week for 4 weeks straight when I go tomorrow. I live a very long distance from the store. I really regret coming to this company. This has been a nightmare. The service is great but they are BIG LIARS and literally ROB YOU FOR LOTS OF MONEY. WHY IS THE WORLD SO CORRUPT? HOW IS THIS S#$T LEGAL?
