Forum Discussion
LEGIT HIGHEST COMPLAINT CONTACT
Honestly, I do not feel it should be this hard can other customers and myself simply get a legit highest complaint contact information? I'm talking customers who have experienced fraud and or very s...
syaoran wrote:Jdh724 wrote:syaoran wrote:Try reaching out to the T-Force Team by DM'ing T-Mobile on Facebook or Twitter. They are a second level tier of support from the start.
Thats who I was working with
If you aren't happy with their response. You can ask them to escillate your complaint up to the Executive Team. It might take a few days once that is done but someone from that team will call you to address your complaint.
Yes that happened, her name was Sherry who called me and expressed her deepest sympathy and let me know that there wasn't anything further than issuing a one time credit that her or the promotions team could do. What is hilarious is the Tforce person even tried telling me that the HomeTown discount is better than the insider. Here is a screenshot of that, which is hilarious, if the hometown discount is better why are you giving me a one time credit of $810 to make up for the difference in price? LMAO I have every chat saved….
If they would just correct it and make it right I would stay and be praising them but no.
Which is fine, the competition I’m sure will gladly take my 8-lines, make me happy as well as take my money.
