Limit data usage

I just got off the line with Tmobile support.  Nothing has changed, and I don't believe it will.  At this point, given how long this feature has been absent, it's apparent Tmobile is dogmatically stuck on not providing data management features.  I assume some bean counter in corporate has convinced the C-suite that they make millions a year that would be lost if they provided these features. *Every* other carrier offers this, including the budget carriers. Today, without data management features, a carrier cannot be a full service carrier.  I simply *must* have a full service carrier right now, but T-mobile chooses not to be one.  It's a shame I have to leave; I've been a Tmobile customer for a long time.

It's great that Tmobile offers everyone in the family lines with unlimited data.  But all I want for my kids is call and text.  It's too much to give kids unlimited data.  We need better options for controlling their use of data.  I'm really trying to figure out what to do without having to suspend my child's number.  And I really don't want to use a paid service app for monitoring the phone.  In the management features, I'd love to see an option for just turning off data on certain phones, so I get cut out phone internet without cutting out call and text communications. 

I have the exact same problem - I am shocked and taken aback that a player as big as T-Mobile does NOT listen to it's Users. I understand that they are doing it just because they will lose money by letting Users limit data on their lines, but then, who said T-Mobile is about servicing Customers? 😥

I ditched Comcast after being a loyal Customer for over 17 years and have gone over to AT&T Fiber - am extremely satisfied with the change!

I have been a loyal Customer with T-Mobile for over 17 years now - I see myself doing the same with T-Mobile - will be ditching them soooooon, very soon, as soon as I figure out the AT&T Wireless Plans that I want to switch to, and, with offers likely to pour in during Thanksgiving/Christmas/New Year, I think the timing will be perfect.

I hate it when big Companies suck like this. T-Mobile, up your game, or it is Adios to you. I am sure AT&T is no better at this (not sure if they have this feature), but, when I switch, I shall get to drop lines that have been the biggest data hogs. So, it shall be done... Yes, I look forward to "un-carrier" you, T-Mobile!

Thanks for your note. No offense taken.

Yes, T-Mobile seems to offer unlimited data across all of its plans. My previous carrier (before my switch to T-Mobile) did not offer any Unlimited plans.

I had an amazingly good experience with T-Mobile - a long time ago: When ‘T’ first started, I worked in Germany every day with their tech crews, teaming up to launch a hot new dot-com in Frankfurt.

T (for Deutsche Telekom) defined great service.

Fast forward 20 years: Only their name is the same.

After i re-read my own post, I was hoping you wouldn't get offended by what I wrote. My comments seemed too opinionated, and I didn't realize you were merely responding to someone's question, sorry ( I thought you were Trolling on the forum).

T-Mobile has alot of room for improvement, I agree.

And I also had horrible experiences but they were all rectified by T-Mobile... usually after I spent countless hours on the phone with customer service.

You wrote that T-Mobile don't have Unlimited Data yet... and that's why you left...  so what Plan did you have? Almost all of T-Mobile Plans are unlimited 2G/3G after you use up your alloted data and If you have an unlimited plan you won't get throttled until you reach the 50GB if there is congestion on the network in your area.

You tottally missed out on the T-Mobile One International Plus Plan.... because that plan was truly unlimited... they discontinued that plan I believe last year. You and your family would of appreciated it. Maybe T-Mobile will restart that Plan again... then you may become a T-mobile customer again.

Thanks for asking:    I'm not "hanging around a T-Mobile forum".   Rather, I was replying to a question posed to me.   And if my comments have been biased, they have only been biased by my experience w/ T-Mobile.    So far, T-Mobile has not suggested that they have any plans to improve their dreadful customer service  - so no, I do not foresee returning.   But I appreciate your thoughtful invitation.   Enjoy your weekend.

I like T-Mobile 😊

I have 11 lines (5 voice lines and 2 Wifi Hotspot lines and 4 tablet lines) for under $215 dollars a month.

I wouldn’t dare bail on my account just because T-Mobile don’t have the best parental controls available on their network.

Consumers should ponder all available options before just listening to biased comments on this forum.

This is a T-Mobile Forum created for T-Mobile current, past, and future customers to connect and find answers to any questions or problems they may have relating to everything T-Mobile.

As you stated you left T-Mobile after 7 weeks for another carrier, but yet you are in a T-Mobile Forum. Im guessing the new carrier you went to does not have a forum of its own. Maybe you can persuade your friends, family members and associates to visit the T-Mobile Forum as well to learn more about what T-Mobile has to offer. You will never be happy in the T-Mobile Forum because you are nolonger connected to T-Mobile. Or maybe you are hanging around until you see a killer deal to draw you back as a T-Mobile customer. Just my opinion.

No, I don't think T-Mobile has engaged on this issue. So nothing's changed.

Yeah, I think it’s common sense (but not common practice) for parents to be able to monitor & control their kids’ device usage.

Amazingly, one of the smallest carriers out there has this DOWN: You can turn off/on your kids’ data, and/or their texting, at your convenience.

In this forum, I don't think I can say their name. (I left them 'cause they don't yet offer Unlimited data, and my kids are bandwidth hogs.)

… But they are very CONSUMER focused. (If you can live without Unlimited data, check them out.) Consumer… something. Google 'Consumer' and 'cellular', and you will find them.

I have left T-Mobile over this issue + several others.

Enjoy your weekend!

-J in Baltimore

Have there been any updates to this? We recently switched over to TMobile thinking that I would have the ability to turn off my kid's data when needed, like when we are home and force them to stay on my fkltered WiFi and limit their phone usage at night. I am so disappointed that this doesn't seem to be possible with T-Mobile yet....

Y’know, life is just too short to tolerate ineptitude: After just 7 weeks, I bailed on T-Mobile, for a different carrier.

I am a serial entrepreneur: I've started businesses from Quality Assurance consulting, to Renewable Energy. I am obviously a devoted Capitalist: The Marketplace speaks loudly when companies fail to meet customers' needs.

As customers, we have a responsabilidad to leave any firm that does not meet its customers' needs. And to spread the word to our networks of friends, family, and associates.