Limit data usage

T-Mobil,   you need to do the right thing.

I agree completely:   I have only been with T-Mobile about 7 weeks, and I am amazed that ...

1)  They have never mastered Parental Controls. 
     ...and...

2)  It took them 3 weeks and 22 phone calls with me, to finally transfer my family's lines from my previous carrier. 
3)  In only 2 of those 22 phone calls, did I speak to a T-Mobile rep who had mastered English!   T-Mobile should realize that America is a pretty big market, and therefore should hire reps who speak English as their first language.  I was always grateful to get their Charleston office, which is staffed with people who speak English well. 

       I am not waiting for T-Mobile to fix any of this.  As soon as I get around to it tomorrow, I will become T-Mobile's next former customer. 

Over two years people have been complaining about this and still T Mobile is so willfully ignorant or tone deaf that they wont fix this, or are just too damn stupid to figure it out. How hard can it be to figure out letting parents control the hours and amount of their kids data usage in 2019? Pathetic - you truly have a clueless technical organization.

Looking to limit, and be able to on/off data on daughter's phone. She is spending all time with youtube and surfing, and not getting school work done. Is becoming a very tense and negative situation at home. Very!

Appears all carriers except T-Mobile have this ability for parents to limit/cutoff data.

T-Mobile.... this is a hot button for lots of families. You need to step up and take care of your customers in this regard. Give us the option to parent appropriately!

I just switched from Consumer Cellular to T-Mobile:   Consumer Cellular has this ability to turn off your child's data  -  though it is a manual stop/start button.

An automatic timer to turn off/on data should be standard.

I am also up-voting this feature request:  I hope that someday, T-Mobile will offer the level of parental control offered standard by Consumer Cellular - and maybe even surpass it !

- NaviBean

PS - I have not yet explored T-Mobile's FamilyMode feature, as a way to manage this.   Apparently, T-Mobile service reps also have not explored it:  Yesterday, I had a LONG conversation with a T-Mobile service rep, who said there is no way to achieve this basic functionality of turning off your child's data access.   She never mentioned the FamilyMode feature. 

Suddenlay sorry I switched to T-mobile. There is no reason I can't manage my child's data Usage.  If t-mobile wanted to, they could fix this. We'll Give it A few more months then will probably have to switch again. I can't have this constant battle which was so easily fixed before.

Allowing a user to set data restrictions on the lines under their account... would be a new service (if) T-Mobile decides to go that route. Im 100% sure T-Mobile will charge a monthly service fee for this new service. $1.99 per month, maybe $4.99 per month....  im sure it won't be free.

I came here looking for info about this feature.  We just changed from Simple Choice with 6G data per line to T-Mobile One because our son in college is living in a house with no Wifi and needs to be able to use his phone as a hotspot.  It didn't really occur to me until after I made the switch, what problems it would create with our 16  year old. When he was limited to 6G data, he was careful about his phone use.  We have our Wifi set to shut off at 9:30, so he was basically forced to put his phone away shortly after that or risk using up all his data before the month was out. The Family Allowance feature is not at all what we need.  Installing an app on HIS phone to control it -- anyone who knows teens at all knows this is a joke.  I would like to be able to go in and cap his data allowance at 6G.  Why is that not possible??  I have an Xfinity app on my phone that allows me to go in and edit the sleep/wake times for his devices on Wifi.  Surely, T-Mobile can introduce the same thing?

I agree with other users.  This should be a basic feature in  the t-mobile app to limit the usage on any line, let alone our kids like.  Let's say you are a business owner and provide free cell phone service to your employees but want to limit the data usage for whatever reasons.  You should be able to do that easily and without paying any fees.  Considering it should be pretty simple to do using the app. 

Please add this feature.  Thx

T-mobile !!

Are you listening to us?  You have multiple responses on an obscure internal thread (read as purposefully sought out and people taking the time to log in and respond) demanding a service your competitors have and threatening to leave.  Your re-branded "circle" product is easily defeated and adds a significant cost to already high monthly bills.  Your current solution is only viable pre-smartphone circa 2004.  AND you seem to refuse to acknowledge that controlling our children's device on your service that we buy each month is not a fundamental issue in this era of digital content overload.

Start listening to your customers or lose them!!