Forum Discussion
Log in to Tmobile account
I would enter my email address and password and it accepts my login with a Welcome message but it takes me to a screen saying I need to enter a phone number to link to my Tmobile account. I only hav...
You do need to contact support by calling 611 or sending us a direct message on Facebook or Twitter. The customer support representative will be able to file a ticket for MyT-mobile Registration issues. Those tickets are resolved really quickly and you will be able to log in within a few minutes. If they file the ticket for anything different, it can cause delays in resolution.
Your router is given a cell number for billing purpose so you need to call Tmobile and ask them for the number so you can set up your account.
Did you ever receive an email when you activated the account?
