Forum Discussion
Log in to Tmobile account
I would enter my email address and password and it accepts my login with a Welcome message but it takes me to a screen saying I need to enter a phone number to link to my Tmobile account. I only hav...
You do need to contact support by calling 611 or sending us a direct message on Facebook or Twitter. The customer support representative will be able to file a ticket for MyT-mobile Registration issues. Those tickets are resolved really quickly and you will be able to log in within a few minutes. If they file the ticket for anything different, it can cause delays in resolution.
Yes I was using the T mobile phone number of my T Mobile router. But when I enter the Tmobile number I get a error message saying Tmobile cannot identify the number even though it is their own home internet number. The T mobile technician could not explain why I am getting that error message. Seems like there is no way to get around the phone linking screen in order to access my T mobile account. In the past all I had to do was enter my registered email address and password to get access to my T mobile account.
