Forum Discussion
Log in to Tmobile account
I would enter my email address and password and it accepts my login with a Welcome message but it takes me to a screen saying I need to enter a phone number to link to my Tmobile account. I only hav...
You do need to contact support by calling 611 or sending us a direct message on Facebook or Twitter. The customer support representative will be able to file a ticket for MyT-mobile Registration issues. Those tickets are resolved really quickly and you will be able to log in within a few minutes. If they file the ticket for anything different, it can cause delays in resolution.
fsanbuen wrote:I would enter my email address and password and it accepts my login with a Welcome message but it takes me to a screen saying I need to enter a phone number to link to my Tmobile account. I only have a Tmobile home internet number but it would not accept it stating it cannot identify it, When I enter my cell number from another carrier (Consumer Cellular) it just freezes in a loop, No matter what, I need to get past the screen asking for a phone number to link to my account or I cannot access my account. Called customer care and technical services and they are dumbfounded about how I can get around the phone linking screen to be able to access my T mobile account. Any advice will help so I can access my account.
https://community.t-mobile.com/plans-and-services-36/how-do-you-get-id-without-a-t-mobile-phone-number-for-home-internet-41639/index2.htmlhttps://community.t-mobile.com/accounts-services-4/can-t-create-t-mobile-id-49685https://community.t-mobile.com/gateways-and-devices-37/link-your-phone-number-to-your-t-mobile-account-52493
