Forum Discussion
Magenta Max Plan Promo requirement/ Bait and Switch
I upgraded 2 phones (iPhone XR's to iPhone 12 Pros) last week after being promised a trade-in promo credit of $830 per line. Without that promise, like I mentioned to the rep on the phone, I was read...
This is a user to user forum with some Tmobile moderation.
Your best bet is to messenger Tmobile support through on one of Tmobile’s social media platforms.
They’re a higher tier of support.
