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Utsv99's avatar
Utsv99
Newbie Caller
Hace 2 meses

Misleading T-Mobile Offer Resulted in Higher Monthly Bill and Unwanted Lines

Two months ago, I had 9 lines on my T-Mobile account, and on August 24, 2024, I reached out to chat support to remove one line. At the time, I mentioned to the agent that I had two additional lines t...
  • Desterpot's avatar
    Hace 31 días

    The manager was likely misinformed. The T-Mobile C2 documentation clearly states that no line cancellations within the past 90 days are required to be eligible for the BOGO lines.