Forum Discussion
MLB.TV Won't Redeem
Trying to redeem the free MLB.TV offer today and when I tap "REDEEM" on the app nothing happens. Anyone else having this issue? I updated to the latest MLB app per their suggestions, but it still will not respond when I tap the "REDEEM" button. Can't get help from T-Mobile
I was having the same problem with a frozen "Redeem" button. As a FYI, I use DuckDuckGo on iPhone and have disabled the Safari browser in the Settings app (Screen Time → Content & Privacy Restrictions → Allowed Apps). As DuckDuckGo often does not integrate well with 3rd party apps, I re-enabled Safari, went back to the T-Mobile Tuesday app, and the Redeem button worked. It appears the adblocker/privacy browser settings may be the primary culprit here.
I turned my adblocker off and it redeemed but in the app it still says free account. And under subscriptions on my iPhone it says pending. Hrmmmm
I think I got it now.
I have downloaded the MLB app opened and nothing. I have the page, picked my favorite team but I have not seen any REDEEM but or subscription information. What am I doing wrong?
Apparently it was a restrictions setting in my phone. I just had to remove that and it let me redeem it. Thanks for the input
I've tried everything. It seems to be a glitch in the T-Mobile Tuesdays app. Clicking the Redeem button does not even get a response. It won't click it just stays on the redemption page and there is no response at all
The lady I talked to at T-Mobile keeps telling me that it can't be redeemed until April 4 at 5 A.M. and I keep telling her that's the last day it can be redeemed. She literally has no idea what the actual offer is.
gbev wrote:
Yes, I have had an MLB.TV account for over 10 years. I have the updated app for 2023 and I signed in this morning. When I went to redeem the offer on T-Mobile Tuesdays I clicked redeem and it doesn't do anything. T-Mobile's online support has been worthless.
Have you disabled all ad blockers? Are you allowing cookies including third party cookies? Are you connected to the T-Mobile network and not using WiFi?
Yes, I have had an MLB.TV account for over 10 years. I have the updated app for 2023 and I signed in this morning. When I went to redeem the offer on T-Mobile Tuesdays I clicked redeem and it doesn't do anything. T-Mobile's online support has been worthless.
I had no issues at all. It took me to the sign in page, I signed in, and it automatically redeemed.
I had to change my password and now I'm signed up.
