Forum Discussion
No monthly discount for loyal customers?
I asked for a monthly discount from a Tmobile customer service rep today and just to find out that they do not have any. He just advised me to go to this community blog with the hope that a Tmobi...
Hola @magenta8266619
We greatly appreciate your loyalty! While we may not have a standard loyalty credit we can offer folks that have been with us forever (I do like that Idea) we often find ways to show our customers we appreciate them like what @snn555 posted. We appreciate your feedback on this and I will make sure it is heard.
I've been with Sprint since 1999/2000 The customer service has already proven its worse with T-Mobile and it's only been few weeks for me. I had a business account and didn't want to lose that to switch but somehow I ended up with downgraded service and lost access to business account perks. I'm thinking of returning the 2 iPhone 13 we just bought and got to Verizon. We have 30 days to cancel and get full refund
