Forum Discussion
Oops, no experts at all and YES a 'SNAG"
Its been almost 2 weeks now, I have spoken to a dozen not-experts and a supervisor. I am starting to believe the Jip (jump) program is a scam. Supervisors promise everything but a solution or any rea...
I used 3 different browsers, 2 different pcs, my phone, went to local store, went to another store( 1 hour roundtrip) a not expert said it would be a definite fix, but of course not. How many hours of my time does it take to get average service? It's not a broken website, as they can't do it over the phone or in a store. How hard is it to hand over a phone from a store inventory?????? I used to have the best luck with tmobile but since the sprint addition the service and the not experts have gone downhill. Can we get a new CEO or someone who cares?
