Forum Discussion
OOPS.... We Hit a Snag (Again)
Who are you Britney Spears? All one need to do is google "oops we hit a snag, Tmobile" and you will see that Tmobile has never fixed the issue with upgrading online. I've been fighting with customer ...
I am having the same issue. I have had the same issue for MONTHS. Tried to upgrade a line on my account back in Jan after the S21 came out. Had this issue until I tried a different browser profile. Then it worked.
Second time was April when attempting to buy 2 Note 20 ultras. I could not do it on any device, any browser or browser profile. Had to chat my way through and wait for a device upgrade credit.
It should not be this hard to upgrade or order devices. There is something HUGELY wrong with Mi T-Mobile | Comprar | Carrito site, as if the shopping cart is corrupted.
FIX IT.
