Forum Discussion
Bought 1GB on phone but doesn't connect to interenet?
I don't have internet normally on my phone, but I purchased a 1GB, 1Week pass for $10 yesterday. But so far I still don't have any internet. I need internet tomorrow in an area where there's no Wi-Fi...
You should have the option to turn data on in your line settings. If you don't you will need to contact Tmobile support to add it back.
You may want to check your APN settings to make sure it's set to Tmobile.
I’ve called T-Mobile and they said something about something they were doing to the system and that that was the cause and to restart my phone in 24 hours to see if it works.
Honestly, I feel like the customer service representitive didn’t really know what was going on, but I will try restarting the phone again in 24 hours and see if that does anything.
I also asked about turning on the regular internet again, not just the 1 week pass, but I don’t think I got him to understand my petition.
