Forum Discussion
Lied to about promotion
On December 4, 2022, I went to my local T-mobile store looking for promotion deals to see if I could get a trade-in upgrade for my wife's phone. After talking to one of the employees about their cur...
I have been a victim of this scam as well. Had to bbb them and still not fixed. They offered me two free phones and a computer (which sucks btw). If I switched from cricket. I have screen shots of everything.... Talked to the CEO Mike ok he credits me says ok everything is fine we are wrong... Not the case I keep getting bills for the Chromebook go. I talked to someone yesterday she was telling me that there's nothing I can do. Bull.... I fcc and bbb them yesterday. I tried to return the crappy computer that I i didn't need in the first place and they wouldn't.
So your telling me you lie to customers? Admit it... Charge what you want. And don't get into trouble. THERE IS NO WAY THIS CAN CONTINUE TO HAPPEN.
How you going to credit the phones and not the computer.. and say that part wasn't part of the promotion. Thank God I took screen shots of everything and I have a good case going. I'm just going to sue... You aren't touching my credit T-Mobile.
