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magenta10074307's avatar
magenta10074307
Network Novice
Hace 6 años

PayGo prepaid plan no longer part of T-Mobile?

I'm a prepaid customer currently on a Simple Choice Mobile Internet plan. I used to have the option to switch between Mobile Internet plans and the $3/mo PayGo plan via the account self-serve por...
  • tmo_amanda's avatar
    Hace 6 años

    ¡Hola, @magenta10074307​!

    A change to the PayGo plans was made back in July. They're now being handled by UltraMobile whom has been a longtime T-Mobile partner. To switch to a PayGo plan, you'll need to port your number to Ultra by calling 1-888-777-0446. Let me know what other questions you have and I'll do my best to get them answered.