Forum Discussion
Shipping Label To Send Old Device Back
So, I have taken advantage of $500 off for Galaxy S20 FE with Trade-In. I have the new phone with me. However, I literally can't find Trade-In Label or Instructions anywhere on my account. Can someon...
Never mind! I found it. Here are the steps:
- Ingresa a tu cuenta
- Ir a Mi Cuenta
- Click the line associated with the trade-in
- Scroll down until you find order status
- click on Order Status
- It will take you to a page with applicable offers
- Select the offer you want to print label for
- Select + sign for details.
- If there is a device required for trade-in, it will be listed there alongside a button to print shipping lable
The link to the five devices I'm trading in will not work and I cannot print a shipping label. Order status is not available on my account to try to root it out that way. I'm on a long hold with customer support. Any others had any luck resolving?
