T-Mobile Bait and Switch scam on December 2021 "Free" upgrade to IPhone13 + airpods

September 2022 Another 800.00 credit deception. I also switched from ATT to T-Mobile as a result of being told by 2 different salesman in the store that I would receive a payment per month that would offset the cost of the new phone with an equal credit to the payment resulting in no cost for the new phone. So I got the number required with a deadline to transfer my old number to T-Mobile and the first sales rep told me that they would pay off the balance of the 250.00 on my phone and come in on Friday and she would in addition get me a credit for the 250.00 in the form of a gift card. I ask her 3 times if she was sure that was correct and that I would pay off the balance on my old phone to make sure. No we will pay the balance. After seeing that the balance was not paid off with only one day before my deadline to lose my old phone number I went in to the store and was told again about the 800.00 credit and we don't pay of balances on phone contracts and as a result the only alternative in the time remaining was to trade in the old phone buy the new one with no cost after offsetting payments. To make a long story short after sitting in the store for more than an hour I walked out with a new phone after trading in my old phone in perfect condition with a 10.00 dollar payment for 24 months over the cost of the offsetting payments.