Forum Discussion
T-Mobile Fraudulent Account Setup Using My Credit Card and Social Security Number
Late last year someone apparently set up two phone plans with T-Mobile and bought two phones using my credit card. I reported this to my credit card company and stopped payment. That part was easy, ...
bartla22...sorry for your loss. It is absurd that you have to go through all of this with TMobile's poor service. Their customer service "T Force Team" is useless. I got various different answers each time I finally reached someone and when I went to the store I was told to go to, the staff in the store were just as useless. They said they could not handle fraudulent accounts and that I had to go back to calling their "T-Force Team" which had sent me to the store to prove my identity. It has been nothing but problems. The only silver lining in all of this is finding this out before I switched to them. I am with Verizon, which is more expensive, but seems a little bit more helpful.
