T mobile offer not honored

T-Mobile doesn't offer anything,  it's all words to make them sound good and To get you migrated over to T-Mobile as fast as possible. They were supposed to roll out the 'Sprint forward' initiative in august and  all 'sprint select customers'( long term )got emails with real enticing info and offers for us long loyal and dedicated customers in which zero were delivered upon by tmobile.  When asked about these exclusive deals. I was read the same thingone lie after another, the"tech up "deals , get upgrades without being locked into a rate plan, our plans matched for at least three years and pricing exclusive to sprint swlecand have more perks and promotions and deals for putting up with this T-Mobile bullying. For a decade I worked to get where I was with oSprint and their customer service was unlike any other and that's why I stayed so long. T-Mobile has done nothing but lie and Pawn me off to another uninformed associate after another. Some of them would rather belittle you then to admit they don't know the answer. One supervisor in the Springfield call center knew I was being treated unfairly and still told me it was my fault that their associates "migrated my account in correctly and d asleep because I didn't go to the store so they could sucker me and trap me for another 2years. Also,  when they don't know the answer or if they were wrong they say they will  call you back and never do because they've don't know the answers and they're not trained properly and their call centers over seas gives different information consistently. I will never recommend tmobile as a matter fact I will steer others away. It's us long loyal customers who's gonna make you successful. Or not!