Forum Discussion
T-Mobile SCAM
If you see an offer for "Trade-in your old device get up to $800" do NOT fall for it. Even after reading all the fine print and such they will switch your original offer of 800 to a mere 100 and that...
I am now having the same issue with 2 phones I trades for an upgrade. They told Me in the store I get an $800 credit for each phone I trade in and upgrade, and that I only need to pay tax. Fast forward 3 months later and I am being charged for the phones and they didn't give me any credit for the phones I handed them. I called customer service and he is telling me the promo was for $400 witch even that I did not receive. He escalated it to another dept. I hope they rectify this, I have been with them for 9 years.
