Forum Discussion
rayvinly
Hace 3 añosNetwork Novice
Trade in an old device on an existing line
Today, I went into my T-Mobile account and click through to upgrade a device, selected the iPhone 13 128GB, and chose the iPhone 8 on an existing line for trade-in and it said I would get $600 bill c...
rayvinly
Hace 3 añosNetwork Novice
But it was never mentioned when I clicked through the many pages all the way to the payment screen. The fine print is suspicious enough for me to raise concerns. T-Mobile, let's just be upfront with your offers and let the customers decide if they want to take a deal or not. Please do not try to trick us into something we don't want and eventually cause a lot of frustration and troubles with customers and the CS reps. Most of us just want to deal fairly and honestly. We've all seen too many of these attempts.
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