Forum Discussion
Unable to submit rebate form for the COSTCOAPPLENOV promotion
T-Mobile is running a promotion at Costco warehouses currently that gets you a rebate of up to 700 dollars with a new line and eligible trade-in devices. I purchased an iPhone 11 yesterday and...
For those still having issues submitting their rebate, I recommend contacting our Rebate Care group. Their number is 1-877-311-8853 and hours are 5 am - 9 pm PT.
I have the same issue with T-mobile rebate. The phone was a T-mobile black Iphone 11 bought at costco activated on T-mobile.
Purple Iphone 11 bought earlier didn't have that issue. The black one kept on getting this "The device IMEI entered is not eligible for this promotion, please re-enter or contact 1-877-470-3619 for details."
The instruction said to enter rebate information on T-mobile rebate page, so it is not anything Costco can do about it.
