Forum Discussion
USAGE DETAILS NOT UPDATED
My usage nor Digits has updated since my last cycle Jan 28th 2023. I called and was told they were working on some technical issues and to check it in a few days. A week later and it still is not u...
The day that we have all been waiting for has finally arrived. I am so excited to announce that this is now officially resolved and usage details should be loading without error. It wouldn't hurt to log out of the account and clear browsing history if you haven't already. I am doing a happy dance right now because I was also affected by the outage and I just loaded my detailed usage and saw call, message, and data logs for all of my lines up to about 2 hours ago!!
I filed a complaint with the BBB. I will be taking my 4 lines and $280 a month to a different cell company. I doubt they decrease our monthly bills for removing a service, a service that was the main reason for me choosing TMOBILE. What a joke this company has become! I've been with them 12 yrs and never had an issue until they merged with Sprint. Now they are awful and can't be honest about what's going on to save their souls!
