Forum Discussion
We frequently can't send text messages
I have multiple phones on my account, and all of them frequently can't send text messages. Failures are most common when sending between these phones. Sometime one message will be stuck "Sending"...
I appreciate you being so thorough with your response. With intermittent issues like this, we'll need to collect examples of the messages failing and have our Team of Experts or T-Force folks file a Trouble Ticket. That'll give our engineers a bit more to work with when they work on getting this resolved.
Let's see if we can figure out why this is happening, @magenta6574639!
- what type of phones are being used (make and model)?
- what zip code does this generally occur in?
- how long has this been going on?
- is this a regular text, group text, or mms that doesn't go through?
