Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
I have the same issue. I don't know how T-Mobile has the audacity to expect customers to use their bank account or debit card instead of a credit card in order to keep their AutoPay discount! Their systems have been hacked TWICE in recent years! Are they going to give back customers all of the money in their account if their systems get hacked again and this time empties out the customer's bank accounts?
If their excuse is the fees that banks charge for credit cards, here's a news flash...It's a cost of doing business! Perhaps T-Mobile should negotiate a better rate with the banks for credit card transactions rather than discontinue the AutoPay Discount for their loyal customers!
Time to look for another carrier. My previous carrier has been bombarding me with promotions to come back.
