Forum Discussion
Why am I randomly not receiving texts?
A few months ago it came to my attention that I was not receiving certain messages from what seemed like a single person (they showed me their phone proving they in fact had sent me these message...
Alright. Filing a Trouble Ticket with our Tech team is best route to go. They'll need specific examples of text messages that failed, and that'll help them look into what's going on.
tmbileuser wrote:This one is easy. has done it to some of my android (mostly lg’s)
download google messages from the play store. keep wifi off after you download it and install it.
install it, accept and permit all necessaries access to your phone.
simply go to and enable chat features, it will either ask you or go under settings, in the messages app. accept whatever! let it set up until it says ready to use or chat features are active.
This sounds like they're referring to RCS.
I'm also experiencing this issue. Sharing my situation:
I used Google Messages until it bugged last week, and conversations would not load. Chat features (RCS) was on. I didn't hear from contacts that my messages weren't being received for over a year with my Nokia 7.1. (But also I've sent fewer messages in 2020...)
I switched to the Textra app and started hearing about missed messages again this week. I did not disable RCS after switching, but Google Messages was bugging out on me so maybe the setting was disabled.
In a group chat of 5, with me as the only android user-- One ios was connected to my same WiFi, Two was driving, Three was connected to my same WiFi, Four was in a facility and using data. One and Two didn't get my group text through Textra. Three and Four did.
