Forum Discussion

Dtsmith60's avatar
Dtsmith60
Newbie Caller
Hace 4 años

T-mobile PIN

I need to get T-mobile PIN so I can switch my cell number to a different cell service.

  • This is enough to make me want to switch carriers. I've been on hold for 10 minutes or more, just so I can get the PIN that I never had so I can buy a new phone to use with my existing T-Mobile account. This is terrible customer service.

  • syaoran's avatar
    syaoran
    Transmission Titan
    Ibrahimazico0 wrote:

    Hey I need my T-Mobile pin because I’m trying to buy a new phone online but they asked me for my T-Mobile pin

    You will need to contact Customer Care at 611 or.visit a store to have your PIN reset.  

  • Hey I need my T-Mobile pin because I’m trying to buy a new phone online but they asked me for my T-Mobile pin

  • syaoran's avatar
    syaoran
    Transmission Titan

    If you are the PAH (Primary Account Holder) of the account your T-Mobile number is on and you don't remember your PIN.  You will have to contact Customer Care, verify your identity, and then they will be able to set a new PIN for you.