Forum Discussion
T-Mobile SCAM
If you see an offer for "Trade-in your old device get up to $800" do NOT fall for it. Even after reading all the fine print and such they will switch your original offer of 800 to a mere 100 and that...
False advertising, sales in training, store staff provides multiple replies to same questions, staff "assures" then price not near, free phones are billed higher than even Apple, trading value not given, over 55 and/or first responder not given discount, quotes never occur, hidden fees, Netflix only plays on phone, non requested insurance costs, billed for glass cover (not on phone) crack - never cracked one before, took my new iPhone gave me one not working well. Staff says "online bill never correct", understatement. Guarantee $45 is from $80to $160 month, Giants less than prior carrier instead forced to purchase free phone, forced to pay more with crappy customer service, and fixed income cannot do this!!! Shame on scam advertising, and customer service. FCC/FTC agree!!!!
