Forum Discussion
UPS lost trade phone
Desperate here. I did everything I was ordered to do by T mobile. used their shipping label and shipped it via USPS. long story short it's missing. talked to the customer service. As you can im...
I like to own my devices so it wasn't on JUMP. I was told about the option to turn the trade-in in-store. I just didn't trust the store to not get it done properly. It was sent to Assurant through the prepaid shipping label T-Mobile provided. I haven't heard anything else yet other than it shows it was delivered. It never took this long for the whole procedure for the 8T. I sent in the trade for that from Canada by UPS because I was visiting family. Everything literally took less than a week from start until finish.
