Forum Discussion
usage detail issues again
Is anyone else having issues with seeing the usage details for the current cycle that started on the 7th?? It just shows me usage details for the last cycle that is processing. This issue with the us...
It took a while, but I am so happy to say that this is finally resolved! You might want to log out of your account and clear browser history, but usage details is all back to normal. 😁
Hey friends. I confirmed with our software teams that the usage details are NOT going away permanently. I can't explain why some reps are saying that it won't be available anymore. That is why I went to the source to get a definitive answer instead of perpetuating rumors. We are working towards figuring out what is causing them not to display and finding a fix. We appreciate your patience while we work through it. At this time, I am closing comments on this thread, but the conversation is ongoing here: USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile
