Forum Discussion
usage details is redirecting to shop page
https://www.my.t-mobile.com/usage/usageoverview.html
Redirects to the shop page. You cannot access your usage details on the app or website
Same issue here. Have tried both in app and on the site. Tried it from different phones and devices as well. All redirects to the store.
I am having the same issue.
Chat support said this joke. 馃檮
We're seeing a ton of excitement for the new iPhones, which is putting a lot of demand on our systems. Our team is working quickly to get everything running smoothly for our customers. Please bear with me while we allow our systems to come back up. If you'd like to try again later - you can attempt to process your order through the T-Life app or our T-Mobile website.
But no need to worry as I won't stop here since we cannot disclose the usage due to security and privacy purposes though no need to worry you can see the time/date, line and location
Sirloris wrote:
Chat support said this joke. 馃檮
We're seeing a ton of excitement for the new iPhones, which is putting a lot of demand on our systems. Our team is working quickly to get everything running smoothly for our customers. Please bear with me while we allow our systems to come back up. If you'd like to try again later - you can attempt to process your order through the T-Life app or our T-Mobile website.
But no need to worry as I won't stop here since we cannot disclose the usage due to security and privacy purposes though no need to worry you can see the time/date, line and location
They then tried to call me on my T-MOBILE phone and "couldn't connect" this service is a joke.
