Forum Discussion
Usage Details Not Showing
When I login to my account or check the app, my incoming/outgoing call and text details are not showing accurately. One day it will show calls from a particular number and the next day there will be no details from that same number, although calls/texts were made.
Hello all. I posted in the other thread (USAGE DETAILS NOT UPDATED | Comunidad de T-Mobile), but I am so excited that I wanted to say here too: This issue is now officially resolved. 馃榿 I recommend logging out of your account and clearing history before you try again. I did on my account and it is loading like normal. YAY!!
Calls and texts received over WiFi Calling do not show up on your bill.
At the end of your billing cycle the new usage takes a while before its updated.
I am not getting a complete list of in- coming & out going calls and text.
I'm having the same issue. Since they did site maintenance on june 26th, the usage details haven't been updated. I've made calls and lots of texts but it hasn't changed. Hope they fix it soon.馃槨
