Forum Discussion

the_bear's avatar
the_bear
Network Novice
Hace 2 años

Voice Line Under Contract to DIGITS

My wife and I treated our parents to T-Mobile service.  Her mom upgraded from a 3G phone under the grandfathered Simple Choice trade in your no longer supported 3G phone promo.  Her mom recently passed away, but we have 2 years left on that line's contract.  Can I transfer that line to a Pixel Watch 2?

  • i would contact TMO through either Facebook or Twitter and see what they can do. using that route lands you with tier 2 support instead of the call in tier 1 support agents.

  • line contract or phone purchase contract? and usually phone lines are different than watch lines..main one im thinking of is the watch one is usually around $10 per month compared to a phones.

  • the_bear's avatar
    the_bear
    Network Novice

    The phone purchase was discounted, so I believe I must keep the line.  The line is grandfathered in at $10, so the rate will be the same.

  • i would contact TMO through either Facebook or Twitter and see what they can do. using that route lands you with tier 2 support instead of the call in tier 1 support agents.