We frequently can't send text messages

I agree that's frustrating but I have some ideas that may help. Most times if the phone stays on an error, but the message actually sends, we're looking at something software related. Do you clear out your messages regularly? This could be a memory issue.

Thanks for your reply and I'm REALLY hoping that one of your ideas can

finally help to get this resolved or, alternatively, help me identify a

third party texting app that won't have these same issues.

Re: OTHER SMS ISSUES...

Unfortunately, the issues with my text messages don't seem to be confined

to only error messages incorrectly showing what has/hasn't actually been

sent. It also appears that some text messages in group conversations are

being received by others but NOT BY ME?!?

Per the attached screenshot of an ongoing thread, my sister apparently sent

a message about a death in the family this morning that I DID NOT receive. I

only became aware of it when others in the conversation started replying

and I then texted those people separately to find out what they were

talking about.

This is a great example of how challenging this can be when others believe

I'm ignoring something as significant as a death in the family.

Re: SMS DELETION...

In terms of DELETING MESSAGES, I am happy to delete every single message if

that will fix the problem. HOWEVER, I'm unaure how that will fix the

problem long term?

Moving forward, would this mean I can't save any messages or can't rely on

a feature/setting that automatically deletes messages that are older than a

certain date -- which is generally how I've handled this kind of stuff in

the past.

I'm VERY OPEN to any solution, but just want to make sure it's realistic

and sustainable moving forward.

Would it make sense to setup a phone call to discuss and try to

troubleshoot some solutions?

Let me know.

Thanks, Bryan

410.916.7958

Sorry, forgot to attach the screenshot showing the missing message. Here

you go....

BTS SMS Missing Group Message.png

<https://drive.google.com/file/d/1YPCXcvHt8WWkJ3KYUPgY_43mL5p-CsQo/view?usp=drivesdk>

I'm terribly sorry you didn't get that message. Every message is important but that hurts missing ones from the family. Deleting the messages are tied to common memory issues. Sometimes too many messages on the device's memory can cause problems with sending/receiving messages. So, clearing some can help.

Testing the SIM in another phone is a good way to narrow down if this is a possible phone issue or not. If it's continuing in another phone, we'd be looking at something network connection related. In the instance it's happening on just the one phone, we'd need to look at resetting it as a last resort as this means there's something a little off with the software.

Those are a few things to consider testing to help us figure this out. Also, these errors and issues don't happen with any specific set of numbers? Do you know if this is happening a specific area or areas?

I just went through and deleted any messages that I didn't need, so

hopefully that will help.

IDEALLY I'd want to setup some sort of auto-delete rule where messages

older than a certain date would be removed automatically so I don't have to

spend too much time continually reviewing and deleting my SMS messages --

which seems more realistic and sustainable.

HOWEVER, while an auto-delete seems like a fairly common feature/function

in most messaging systems, I'm not readily finding that option in/on the

native "Messages" application that came with my Moto Z2 Force Edition phone

I purchased from T-Mobile.

Could you clarify if that's a feature I should be able to activate or

should I consider a different SMS/texting app that would allow this and

might also help with the over all issue of text messages not consistently

being sent/received on my phone.

Please let me know.

Thanks, Bryan

PS: will try to SIM card switch suggestion this weekend, but was curious if

I should be doing it on a similar type of phone (my partner has a MotoZ2

Force Play) or should it be on an entirely different style/type of phone?

You're right. Most phones do have an auto deletion option but it can be tricky finding it. I can't find any settings specifically for your phone. I'm using an LG V30. In my phone, I have to tap the 3 dots in the messaging app, tap settings, more, storage, then change the messaging limit that's stored on the phone. You can give those steps a shot, but there's a chance it may be different.

For the SIM test, you should be able to use another phone. At this point, we're just testing to see if the individual phone may be causing the issue so that test phone should be fine.

and which phones do they have?

obviously its their fault..i mean look at how many pages this specific issue has gotten to...i mean in the 4 years that this thread alone has been up its been smashed apart by the 12 posts in here...over a 4 year span..way to blow that smoke TMO..way to go…

if youre not grasping the sarcasm on this...this isnt a carrier wide ordeal..nor are there an onslaught of people running into this..as you can probably see..probably...the issues are more of an individual person/device/possibly account thing and not an entire town, city, state or country deal.

It's still 'busted'. We have two Samsung's that can't text a T-Mobile Revvl V+ and a Revvl than can't text a Samsung. I've heard from other they see the same issue.

A temporary workaround that *MIGHT* work is call the person you are texting and have them text you first. You miight get the text as a sip:+1xxxxxxxxxx@msg.pc.t-mobile.com;user=phone… this is the device to reply to. T-mobile called me back that engineering says "THIS IS FINE". [And not able to text is 'fine', calls dropping 'fine', very poor call quality 'fine', oh and 43-98.7% packet loss on a tower that is less than a mile away line of site 'fine, no problems'. Right.