Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
Losing the $20 per month discount is akin to being charged a 13% surcharge for for my ~$150/month bill. There is not a credit card company on the planet that charges anywhere near that.
As many have pointed out on this thread, CC charges are a part of doing business and there are other ways they can cut costs like doing away with some of the perks most don't care about. Debit card transactions are not fee free either.
There is NO WAY I will use my debit card in anyone's autopay system. CC companies protect us from fraud and they have that built into their cost of doing business with the interest they charge us and the fees they charge vendors to use them. T-Mobile is asking us to forego that protection or charge us a premium for it.
Years ago I left Sprint due to a billing policy issue. Kind of deja vu all over again now that they have merged. Unfortunately for me, I was happy with my T-Mobile service until this.
I hope they reconsider.
Tony V
