Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
Hey T-Mobile Community:
I'll be honest, I just received the email today and my discount is $40 so I was a little torn with the decision.
It's fair to say that debit card transaction fees are cheaper than credit card fees. It's also fair to say that your credit card company will back you before your bank will with a breach. And given all the breaches that they've had, I wouldn't put any trust in using a debit card or bank account with T-Mobile.
On a side note, a lot of people also have to weigh the option if the credit card they're using to pay their cell phone bill is covering their phones for insurance. I personally use my business credit card that's a MasterCard that covers all my phones which saves me over $50 a month in fees compared to what I have to pay for insurance via T-Mobile.
This is definitely not T-Mobile sole reason of switching the auto discount so I think everyone is right about them being cheap or having money issues. Their reason for saving fees is sad because it doesn't give flexibility to the customer, which was the most important thing to T-Mobile when the previous CEO was at the helm.
