Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
If this was about credit card fees T-mobile would stop accepting credit cards all together. You can still use credit cards to pay your bill just not on auto pay. This is T-mobile realizing that a lot of users don't buy T-mobile's phone insurance because they use their credit card's phone protection perk. T-mobile sees this as a way for them to push more people to the T-mobile Protection 360 plan at $7/mo.
This is a case of profits over customer. A company can choose whether or not to implement a policy to squeeze more revenue by penalizing the customer. They don't have to but chose to. Shady and greedy l but not illegal. I'll be looking into taking my business elsewhere.
