Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked...
That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
T-mobile is deaf to this feedback. The only feedback that they will really care about is when customers start moving to other carriers. Don't just consider VZ & AT&T as alternatives. There are MANY other virtual carriers (MVNOs) to choose from. Ting and Consumer Cellular consistently are rarely highly by Consumer Reports.
I had 7 lines with T-Mobile. I cancelled my Apple Watch line today and will cancel the kids lines as soon as the bill credits towards their phones are gone. Ultimately I will end up with no more than 2 mobile lines on T-Mobile plus the 5G internet at my aunt's cottage.
Way to go TM suits, you took someone who was a RAVING FAN, and caused them to ultimately drop 4 of 7 lines.
