Forum Discussion
what's up with T-mobile removing autopay discount for credit cards?
I just literally signed up for a new plan - debit cards have fees for providers too - accessing my bank account isn’t a good approach from a security perspective (noting that T-mobile has been hacked - i wouldn’t have shared this directly with T-mobile customer service but there is not email or chat and I don’t have time for phone calls
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That was announced months ago. It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue. Removing the auto pay discount for credit cards negates that.
- Miller56Newbie Caller
T-Mobile may charge me $10 now for removing my autopay but at least they won't have my bank information since they have been hacked in the past. This will also force T-Mobile to pay to print and mail my bill now which is probably the equivalent of their charge card service fees and I feel better about it, and maybe I'm creating jobs. Pretty sad since I'm a loyal customer.
- bicatneNewbie Caller
I agree completely with the lack of safety when using debit cards/direct debit, I still can and will continue to use my credit card. But another way to view this could be that I've had years without an increase on my already competitively priced plans throughout a period of high inflation. That couldn't last forever.
- jlflibertyTransmission Trainee
leog1013 wrote:
Yes, they're performing a money grab and could care less about your banking information concerns. Look around out here and you'll see who the schill's are for T-Mobile by all their responses loving T-Mobile. Ignore them, no truth in those T-Mobile cheer leaders..
- leog1013Newbie Caller
- fireguy_6364Modem Master
nope.. i just understand that i have zero influence on how a company will make their decisions. this is by far one of them..change is inevitable and you can either work with it or move on..that simple. Bill pay would be shockingly through your bank account..which is what is now required or via a debit card..so the bill pay portion of the bank is the part in question here..does it give more security than just tossing in your bank info or debit card or is it exactly the same? if its higher security then that might be the only work around. which mind you..so far im the only one to even bring up in here as a even a remote possibility...in 6 pages..
only down side is no points or kick backs like you would with a CC. well and the unknown of how secure it actually is or not.
- jlflibertyTransmission Trainee
fireguy_6364 wrote:
jlfliberty wrote:
fireguy_6364 wrote:
HNDAV4 wrote:
So is it total BS, sure. But as it seems other carriers are doing it or thinking about it, well, it could be worse. Like paying Comcast, but don’t even get me started about those guys...
yeah Verizon started this years ago.. for them if you want the discount you must use a debit card/bank info or their own Verizon CC card..
i think ATT is one of the last bigs to still do the CC card discount..but if im thinking right that also depends on which plan you are on.
and dont get me started with Comcast lol.
I agree with the other commenters that point out your continual defense of T-Mobile with (They did it too!). I also agree that you sure seem to be working for T-Mobile.
funny how that is the first thing people jump to when they dont agree with what is being said.. or the fact that you jumped in on this when i was responding to another poster that pointed out pretty much the same thing i have been saying..TMO isnt the only one that has done this..
my point since day one of this was yall need to put in a tad bit of research before posting.. as an extra example...TMO is currently looking into purchasing Mint..one of the 3 fully American companies you just mentioned. which now puts you down to 2 fully American companies.
anywho...side note for anyone in here..most banks have bill pay..personally have never used it but one would think that their security for such a thing would be higher than just dumping your bank info or debit card info to a company...anyone use the bill pay options and have any info on how it works etc? might be the work around if it has higher security
(funny how) a kid who steals goes right to that (they did it too)
(TMO) So???????????? Whats the point, then it's okay in your world, veiw point? Don't get it.
(most banks have bill pay) Maybe you missed it, bill pay is not T-Mobile Autopay so you lose in my case $240 a year. ?????????????????????????You doth protest too much, that’s the glaring give away others speak of.
- jlflibertyTransmission Trainee
tomwil wrote:
jlfliberty wrote:
You defending T-Mobiles security breaches and money grab?
No, I am just as upset as everyone else on losing the discount and having my bill increase artificially. Just weighing options and seeing what others have considered / done.
My misinterpretation and appology. Companies offering decent deals Mint (US) appears to be in process of being purchased by T-Mobile, so who knows. (Visible (Verison subsiderary)) is US and (US Mobile (uses T-Mobile and Verison) are both US companies offering decent deals.
- areshoreRoaming Rookie
I also don't trust T-Mobile to keep my information safe. They've been repeatedly hacked over the last few years. Credit cards offer protection, my bank account/debit card may not. I didn't receive an email about this change either, just a "oh hey" banner when I went to check my usage.
I guess I'll just have to switch providers. I don't have much time, which may have been the point of not notifying me directly.
I don’t think there’s enough time for me to also set up a “dummy” bank account, that is only used for bills like this, and then I transfer money in monthly, so that’s all that can be taken out, but even then, I’m not sure I am protected if someone tries to overdraft anyway.
Well, have a month to find someone else.
- fireguy_6364Modem Master
jlfliberty wrote:
fireguy_6364 wrote:
HNDAV4 wrote:
So is it total BS, sure. But as it seems other carriers are doing it or thinking about it, well, it could be worse. Like paying Comcast, but don’t even get me started about those guys...
yeah Verizon started this years ago.. for them if you want the discount you must use a debit card/bank info or their own Verizon CC card..
i think ATT is one of the last bigs to still do the CC card discount..but if im thinking right that also depends on which plan you are on.
and dont get me started with Comcast lol.
I agree with the other commenters that point out your continual defense of T-Mobile with (They did it too!). I also agree that you sure seem to be working for T-Mobile.
funny how that is the first thing people jump to when they dont agree with what is being said.. or the fact that you jumped in on this when i was responding to another poster that pointed out pretty much the same thing i have been saying..TMO isnt the only one that has done this..
my point since day one of this was yall need to put in a tad bit of research before posting.. as an extra example...TMO is currently looking into purchasing Mint..one of the 3 fully American companies you just mentioned. which now puts you down to 2 fully American companies.
anywho...side note for anyone in here..most banks have bill pay..personally have never used it but one would think that their security for such a thing would be higher than just dumping your bank info or debit card info to a company...anyone use the bill pay options and have any info on how it works etc? might be the work around if it has higher security
- tomwilBandwidth Buff
jlfliberty wrote:
You defending T-Mobiles security breaches and money grab?
No, I am just as upset as everyone else on losing the discount and having my bill increase artificially. Just weighing options and seeing what others have considered / done.
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