what's up with T-mobile removing autopay discount for credit cards?

magenta8618215 wrote:

Just un-enroll from autopay.  Let them mail you a paper bill and send them a check for payment.  See what that does to their costs.

looking into it now. Best option so far.

Pure greed. Bait and switch. They want me to change but they have been hacked 3 times. I had to change my credit card because of unusual activity after the hack. Jerks

More protection with the credit card. I brought them new customers too. Despicable. 

magenta10384401 wrote:

gramps28 wrote:

KP1123PHOENIX wrote:

classaction02 wrote:

Are there ay lawyers out there? I don' think it is legal to change the rules after you already made an agreement. What about a Class action law suite ??? I have been using my CC since I started with T-mobile in 2022 Feb. Now I will lose my discount. I chatted with them and was told that it is because people will pay with CC, get the discount, then revers the charge, REally? I don't think that is the case. How can they really expect someone to be forced to use a personal checking account or debit card to receive the discount. I can choose to use my CC but at a cost now of 20.00 a month, this is basically a charge to protect my checking account from being hacked. 

let me know if you find one for a class action suit I am ready to sign

Unfortunately in Tmobile's terms and conditions they can change it. Autopay discount is a perk not part of the plan cost.

Maybe. I am not a lawyer. They sell the service price using the autopay discount. The T&C is non-negotiable, making it a contract of adhesion. If a judge finds that it is unconscionable (arguably a heavy lift), then the T&C could be nullified.

Have you read the terms and conditions? Tmobile can change things as they wish and doesn't guarantee coverage.

Your rate plan stays the same, the autopay discount is a perk. No nullifying the terms and conditions just because they changed the terms of autopay.

Tmobile also changed the marketing of their rate plan in reflecting the autopay discount for debit card or bank account only. It's also in the terms and conditions.

gramps28 wrote:

KP1123PHOENIX wrote:

classaction02 wrote:

Are there ay lawyers out there? I don' think it is legal to change the rules after you already made an agreement. What about a Class action law suite ??? I have been using my CC since I started with T-mobile in 2022 Feb. Now I will lose my discount. I chatted with them and was told that it is because people will pay with CC, get the discount, then revers the charge, REally? I don't think that is the case. How can they really expect someone to be forced to use a personal checking account or debit card to receive the discount. I can choose to use my CC but at a cost now of 20.00 a month, this is basically a charge to protect my checking account from being hacked. 

let me know if you find one for a class action suit I am ready to sign

Unfortunately in Tmobile's terms and conditions they can change it. Autopay discount is a perk not part of the plan cost.

Maybe. I am not a lawyer. They sell the service price using the autopay discount. The T&C is non-negotiable, making it a contract of adhesion. If a judge finds that it is unconscionable (arguably a heavy lift), then the T&C could be nullified.

I agree with you. UNETHICAL BUSINESS PRACTICES. ITS A BAIT AND SWITCH. 

LOOKS LIKE A CLASS ACTION LAWSUIT 

Brian whowhat wrote:

Ive had T Mobile ever since they bought sprint.   Two data hacks in 1 year.  There is NO way I am giving them my bank account info for direct pay.  I will be dumping them for their money grab

Send me the paper bill until then,   Hello Mint Mobile

You're still going to be giving your money to Tmobile since they're buying Mint.

Ive had T Mobile ever since they bought sprint.   Two data hacks in 1 year.  There is NO way I am giving them my bank account info for direct pay.  I will be dumping them for their money grab

Send me the paper bill until then,   Hello Mint Mobile

dmichel236 wrote:

syaoran wrote:

That was announced months ago.  It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue.  Removing the auto pay discount for credit cards negates that.  

 

How would you feel if someone wiped out our bank accounts and we sued you for all the money that was stollen. How much would that save you?

Or we stopped using Auto pay all together and had you mail out a statement every month. The credit card is the safest method for all of us. Thieves are everywhere even in your company.

Perhaps switching to a different carrier is what you want instead. Does this help you with profits?

Profits is the only thing this is about.  Perhaps we all should get rid of our cell phones and go back to the way it was. We all pay way too much for our cell phones already.

I would think twice about what you think you are saving.

then keep using your CC card to make your payments..you just wont get the discount..dont see them saying anywhere that you cant use it anymore..you just wont get the auto pay discount.

syaoran wrote:

That was announced months ago.  It is because credit card companies charge a service charge that is based on the percentage of every transaction, which eats into T-Mobile's revenue.  Removing the auto pay discount for credit cards negates that.  

How would you feel if someone wiped out our bank accounts and we sued you for all the money that was stollen. How much would that save you?

Or we stopped using Auto pay all together and had you mail out a statement every month. The credit card is the safest method for all of us. Thieves are everywhere even in your company.

Perhaps switching to a different carrier is what you want instead. Does this help you with profits?

Profits is the only thing this is about.  Perhaps we all should get rid of our cell phones and go back to the way it was. We all pay way too much for our cell phones already.

I would think twice about what you think you are saving.

Let me know how that goes. I was in a local Target and they tried to get me to switch. The asked  me what I was paying with my current carrier and I told him $70 for 2 lines of unlimited talk, text and data. He laughed and said he couldn't touch that price