Forum Discussion
Where's the technical support chat?
I'll admit it, I'm not usually a fan of technical support chats. They're largely cumbersome and difficult to deal with. That being said, there are situations and circumstances in which they're ...
If you do need help, you can always reach out here with specifics of what's going on. If you'd still like to use the chat options, we do have a Message us My T-Mobile icon on the lower right corner of the page. After logging in, you should be able to message through chat. Also, if you have access to Twitter or Facebook, you can chat with our T-Force team. They're another great option for folks that aren't able to call.
if their chat is backed up pretty bad the chat option will go away until they are caught up a bit..you can bypass chat and call in by contacting them through either Facebook or Twitter instead..usually a bit better of support since they are i believe tier 2 support instead of tier 1.
