Forum Discussion
Why is my mobile hotspot so much slower than my regular data connection?
Hello all. I'd like to know why my mobile hotspot speeds are so much slower than my regular data connection. I have the old $70 unlimited plan from several years ago, when T-Mobile first started changing things. I have 4G LTE data, and even the mobile hotspot add-on (according to my T-Mobile app) supposedly uses the LTE network and not some slower speed.
However, it has been this way for a long time, not just recently. My download speeds when I test it on the phone itself, using the data connection, are decent. The one I just did was 12Mbps. But when I followed that up with a speed test on my PC, using the mobile hotspot, it was 1.33Mbps!
Why is this? Does the T-Mobile hotspot throttle your data speeds automatically? I've only used 0.1 GB of my allotment, so I know I haven't gone over. This is pretty terrible. Please help!
Gracias,
John
There were a bunch of Simple Choice plans that you could choose from and not all of them included that. I'd recommend comunicándote con nosotros over the phone or Facebook/Twitter so we can look at your account and let you know exactly what's going on.
Well, that's two opposite things I'm being told now. Is the mobile hotspot reduced to 3G by default, or should I be getting the same speeds as I see when I use the phone data connection itself??
There shouldn't be any speed reduction unless the data bucket usage that you pay for is depleted. If that's not the case, there may be something else going on with the hostpot connection.
Well, that's frustrating, but thanks for the answer!
It does, just throttled down to slower speeds unless you pay for 4G speeds with Hotspot add-ons.
Well, that would certainly explain it, but is it supposed to be this way? The description of the mobile hotspot in the T-Mobile app itself says it uses the 4G LTE network.
Hotspot data is throttled down to approximately 3G speeds.
